Overheard in the office...

I'm so tired of this conversation:

Client: "Hi, I'd like to make an appointment."

Me: "OK, his first available appointment is blah, blah, blah."

C: "Oh. OK. Well, I guess I'll take that appointment."
(long pause)
"So, he doesn't have anything sooner than that?"

M: (holding back, remaining professional) "no."

C: "Because, I've been coming to see him for, like, five years now."

What I wish I could say (aka, my inner dialog): Oh! Why didn't you mention that before? For you, of course we have an earlier appointment. Now, since you're such an exclusive client, I'm sure you know the secret handshake, right? Because unless you know the secret handshake, I'm afraid I can't access the chamber of hidden appointments.

What I get to say: "Sorry, that's the first available."

1 comment:

"davfid" said...

Very funny. Just keep saying to yourself, "Self, I love my job, I love my job".